Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 3 - 6 business days
  • New Zealand : 1 - 3 business days
  • North America : 6 - 10 business days
  • Europe : 6 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Gift wrapping and packaging

    GIFT WRAPPING AND CARDS
    I am happy to add gift cards and messages with your orders, please just leave me a request in the note to seller on purchase.

    FOR THE LOVE OF NATURE
    I love nature, so am always looking at ways of making everything more environmentally friendly.

    RECYCLING
    In my packaging I use as much recycled materials as possible.

    PLASTIC
    The only plastic on your order should be a little bit of tape to close the parcel.

    Sizing details

    PRINTING SIZES

    A6 - 148 x 105 mm / 5.8 x 4.1 in
    A5 - 210 x 148 mm / 8.3 x 5.8 in
    A4 - 297 x 210 mm / 11.7 x 8.3 in
    A3 - 420 x 297 mm / 16.5 x 11.7 in
    A2 - 420 x 594 mm / 16.5 x 23.4 in

    152 x 101 mm / 6 x 4 in
    127 x 178 mm / 5 x 7 in
    203 x 254 mm / 8 x 10 in

    Print production

    For quality and minimal waste, we print everything ourselves. Each order is individually processed. We produce giclee* prints using quality printers with pigment-based inks. Our papers are of high-quality fine art paper. All our prints are crisp and vibrant in colour. Please read our feedback to see what previous customers think.

    *Giclee printing is a method of high-quality fine art printing using an inkjet printer. Giclee printing is used for the archival reproductions of original artworks, the level of detail & colour surpasses any other form of digital printing.

    Copyrights

    All TinyKiwi artworks, designs, photos, and concepts are protected by copyright laws. They cannot be copied or used in any way without prior written permission.

    © TinyKiwi 2023

    Damaged

    Parcels are well packed and rarely there is a case that a print is damaged.
    But if your print does arrive damaged, please contact me as soon as possible and send me a photos of the packaging and print.

    Shipping Times

    The following delivery targets are a guide only. I do not guarantee orders will reach you within the targeted time.

    New Zealand 1-3 Days
    Australia 3-6 Days
    International 7-15 Days*
    *Working days

    PLEASE NOTE: To keep shipping as affordable for you as possible, all orders are sent UNTRACKED. Unless you pay for a delivery upgrade to a tracked service.

    Legal imprint